Your success is the benchmark for our success.
As soon as you subscribe to a service, you will have a dedicated Account Executive to support you through the initial set-up process as well as be the first point of contact to help your business or organization stay on track with your strategy and goals as pertaining to our software.
We also have a team of experts who provide ongoing support on general IT issues, accessed by a ticket system from within your secure login. Support is provided by messaging for minor issues, or screen share and telephone support for those problems needing a more hands on approach.
Data or Server access support is 24/7 and is provided by our healthcare compliant data centers.
Our Knowledge Center, with its ever increasing resource library, is a valuable tool for training and will support you as you learn about and use PathHub. We have documentation and videos to answer your questions.